酒店英语阅读教程

Unit1 Hotel

Passage A Hotel

Passage B Inn

Unit 2 Hotel Types

Passage A Classification of Hotels by Type

Passage B The Most Expensive Hl~els

Unit 3 Burj Al Arab

Passage A Bur]AI Arab

Passage B Apartment Hotel

Unit 4 Hotel Departments and Position Responsibilities

Passage A Hotel Departments and Their Responsibilities

Passage B Front Office Staff's Roles and Attributes

Unit 5 Staff Training

Passage A Employee Decisions Make Great Training Tools

Passage B Hotels Train Employees to Think Fast

Unit 6 Hotel Business Mode!

Passage A Changing Times Require Changing Hotel Business Mo

Passage B Is Your Hote!a Mess?

Unit 7 Cross-cultural Awareness

Passage A Varying Cultural Customs Impact Hotel Design

Passage B Accommodating the International Guest

Unit 8 HoteI Marketing

PassaRe A Five Ways to Digitally Upsellat Your Hotel

Passage B Mobile Meets Hotels：Determining Whether a Website or App is Most Valuable for Your Property 82

Unit 9 Hotel and Tourism

Passage A Chinese Tourism：A Potential Boun for U．S．Hotels

Passage B Chinese Supply Demand Making Waves in Caribbean

Unit 10 Talent Management Model

Passage A Spot Your Superman：Talent Management in the Hotel Indust

Passage B Management over Easy the Talent Fix for Casual Dining

Unit 11 Brand Strategy

Passage A Amanresorts-The Unbranded Brand

Passage B IHG Launches Health and Fitness-oriented Hotel Brand

Unit 12 Risk Management

Passage A How to Manage Legal Risks of Social Media

Passage B Risk Management：a Hotelier’S Guide

Unit 13 Overcoming the Barriers to Growth

Passage A 5 Challenges Facing the Hoteliers of 70morrow

Passage B Brands Grind to Push Online Presence in China

Unit 14 Sustainable DeveIopment

Passage A CurrentTrends in HotelSustainability

Passage B Recapping Sustainability Success Stories

Unit 15 Innovation and Development

Passage A． Hotels Need to Be More Disruptive

Passage B Pop-up Hotels a Big Hit in the Niche Segment

Unit 16 Chinese Hote!Market

Passage A China．Hotel Developers Optimistic about Future

Passage B Strategic Plans VS．Reality in Development

Key to Activities and Exercises

Glossary

Appendix 1 A Brief Introduction to Intemationally Branded Hotel Groups

Appendix 2 词汇学习之词块与隐喻策略

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